Finding the right apartment should be simple and stress-free. 

Below are answers to some of the most common questions about our community, amenities, and leasing process. If you don't see what you're looking for, our leasing team is happy to help.

Still have questions?

Contact us today to learn more, schedule a tour, or start your application.

Community Overview

Heathermoor Apartments is located at 2645 Hard Rd in Columbus, Ohio 43235, near Sawmill Road and I-270 for convenient access across the Columbus metro neighborhood.

Residents at Heathermoor and Bedford Commons Apartments enjoy quick access to I-270 and Sawmill Road, making it easy to reach shopping centers, parks, dining, and major employers throughout Columbus, OH.

The Columbus apartment community features amenities such as a clubhouse, pool, outdoor grilling area, and business center designed for both relaxation and productivity.

Yes. Heathermoor Apartments is near Highbanks Metro Park, Scioto Park, Smoky Row Plaza Shopping Center, Olde Sawmill Square, and The Mall at Tuttle Crossing in northwest Columbus.

Leasing & Applications

Prospective residents can complete the leasing application online through the community website and RentCafe portal after selecting a floor plan.

Applicants should be prepared to provide proof of income, identity verification, and complete SNAPPT verification during the online application process.
Yes. Applicants must show verifiable income equal to at least 2.5 times the monthly rent to qualify for an apartment lease.
Heathermoor Apartments offers flexible lease terms ranging from 1 to 15 months for renters in Columbus, Ohio. Lease terms are subject to change without prior notice.
Yes. Guarantors may be accepted for applicants who do not meet income requirements, subject to community approval guidelines.
The leasing team recommends applying as early as possible to secure preferred apartment availability and lease terms in Columbus.

Yes. Heathermoor Apartments offers both escorted, virtual, and self-guided tours for prospective renters exploring apartments in Columbus, OH.

Move-In Process

New residents receive a Welcome Home Letter with move-in instructions, key details, and information to help prepare for move-in day.
Move-ins at Heathermoor Apartments are scheduled Monday through Friday through the leasing office.
Residents must complete electronic lease signing and transfer utility accounts into their own name before keys can be issued.

Resident Services

Residents can access lease details, renewal options, maintenance requests, and payments through the RentCafe resident portal.

Yes. The community supports rent payments through Bilt, allowing residents to manage payments digitally.

Pet Policy

Yes. Heathermoor Apartments in Columbus welcomes pets and offers pet-friendly apartment living near local parks and outdoor recreation areas.

The following breeds are generally prohibited per Heathermoor's pet policy: Akita American Staffordshire Terrier/Bull Terrier (aka Pit Bull) Presa Canario Chow Chow Doberman Pinscher German Shepherd Great Dane All Husky & Malamute breeds Rottweiler Wolf/Restricted breed mix Service animals are generally exempt regardless of breed. Management must approve all animals. Lease holders and applicable occupants are required to complete a Pet Screening Profile.

Parking & Transportation

Yes. The community provides parking for residents and enforces parking policies to help keep the property organized and accessible.
Yes. Residents are expected to park only in designated parking areas assigned by the community.
Vehicles may not be parked behind garages or on grassy areas, and unauthorized vehicles may be towed.

Maintenance

Routine maintenance requests can be submitted through the resident portal, by phone, email, or directly through the leasing office.
Yes. Emergency maintenance services are available for urgent apartment issues requiring immediate attention.
Emergency issues include flooding, no heat, no AC, burst pipes, electrical outages, fires, lockouts, and carbon monoxide alarm failures.
Residents experiencing a lockout due to a lost key, locked-in key, or malfunctioning fob should contact the leasing office immediately for emergency assistance.
No. Residents are not permitted to independently change or replace front-door locks in their apartment homes.
Yes. Heathermoor Apartments coordinates pest control services for residents through a professional vendor upon request.

Lease Renewals & Moving Out

Residents typically receive lease renewal offers about 75 days before their lease expiration date through email and the resident portal.
Yes. Leases may automatically convert to month-to-month status if renewal paperwork is not completed before lease expiration.
Residents must return apartment keys, provide a forwarding address, and clean the apartment thoroughly before move-out.